All Systems Operational

About This Site

Welcome to the Esade status page. Here you will find real-time information about status of our systems

Classrooms & Facilities ? Operational
Network & Authentication ? Operational
Webs ? Operational
Teaching & Learning Platforms ? Operational
Software & Apps ? Operational
Academic Management ? Operational
Admissions, Sales, and Careers ? Operational
Economics & Human Resources (People) ? Operational
Integrations ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SAP production R/3 and BW maintenance, May 12th May 12, 2025 19:30-20:00 CEST

Monday, May 12th there is going to be a SAP production R/3 and BW maintenance scheduled from 19:30h to 20:00h.

SAP won't be accessible during the maintenance.
We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or encounter any issues, please do not hesitate to contact us. You can reach us through our IT Support portal, by email at cau@esade.edu, or by phone at +34 93 567 6699 (extension 5555).
Posted on May 09, 2025 - 12:21 CEST
May 11, 2025

No incidents reported today.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
SAP production R/3 and BW maintenance, May 8th
Completed - The scheduled maintenance has been completed.
May 8, 20:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 19:30 CEST
Scheduled - Thursday, May 8th there is going to be a SAP production R/3 and BW maintenance scheduled from 19:30h to 20:30h.

SAP won't be accessible during the maintenance.
We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or encounter any issues, please do not hesitate to contact us. You can reach us through our IT Support portal, by email at cau@esade.edu, or by phone at +34 93 567 6699 (extension 5555).
May 6, 19:03 CEST
May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025
Power Outage - Activity Resumption
Resolved - This incident has been resolved.
Apr 29, 12:58 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 12:09 CEST
Update - Following yesterday’s power outage, most services across our campuses have been fully restored. Please find the current status below:

E1:

Fully operational.

E3:

Fully operational.

Sant Cugat – Undergraduate Building:

Fully operational.

Sant Cugat – Graduate Building:

Fully operational.

Madrid Campus:

Fully operational.

We appreciate your understanding and cooperation during this incident.

If you have any questions or require assistance, please contact us via email at cau@esade.edu or by phone at +34 93 567 6699 (ext. 5555).
Apr 29, 12:09 CEST
Update - Following yesterday’s power outage, most services across our campuses have been fully restored. Please find the current status below:

E1:

Fully operational.

E3:

Fully operational.

Sant Cugat – Undergraduate Building:

Fully operational except Room 006, which remains without power.

Sant Cugat – Graduate Building:

Fully operational except Room 3D01 and the Finance Lab, which are still without power.

Madrid Campus:

After restarting the control systems for affected rooms, the following areas are now fully operational: Auditorium, VIP Dining Room, VIP Room, Media Room, INON, Room 104, Room 105, Room 102, Room 206, and Room 205.

We appreciate your understanding and cooperation during this incident.

If you have any questions or require assistance, please contact us via email at cau@esade.edu or by phone at +34 93 567 6699 (ext. 5555).
Apr 29, 10:05 CEST
Update - E3:

Early this morning, there was no power to the outlets on the first floor of Building 3, affecting both classrooms and offices.

Power was restored around 8:30 AM, allowing operations to return to normal.

For example, Classroom 1015 had a scheduled class at 9:00 AM, which started as planned without issues.
Apr 29, 09:37 CEST
Identified - We experienced a general power outage yesterday that affected several areas across our campuses. Our facilities and IT teams have been working to restore power, and most services are now back to normal. Here's the current status:

E1/E2:

Classrooms 211 and 101 in E2 were affected but power has been restored.

The TIC department is now fully operational.

Office 127 still remains without power.


E3:

Power to the office outlets was unavailable earlier, but service has now been restored.

Classrooms were not affected.


Sant Cugat – Undergraduate Building:

Room 006 remains without power.


Sant Cugat – Graduate Building:

Room 3D01 and the Finance Lab are still without power.


Madrid Campus:

The following areas are still affected and without power: Auditorium, VIP Dining Room, VIP Room, Media Room, INON, Room 104, Room 105, Room 102, Room 206, and Room 205.


We apologize for the inconvenience and appreciate your patience as we continue working to fully resolve the issue.

If you have any questions or require assistance, please contact us via email at cau@esade.edu or by phone at +34 93 567 6699 (ext. 5555).
Apr 29, 09:27 CEST
Apr 28, 2025
Purchasing Portal – Service Restored
Resolved - The Purchasing Portal was unavailable from April 28 at 18:00 until April 29 at 09:00 due to a technical issue.

The service is now fully operational.

We apologize for any inconvenience this may have caused.
If you have any questions or need further assistance, please contact us via email at cau@esade.edu or by phone at +34 93 567 6699 (ext. 5555).
Apr 28, 18:00 CEST
IT Communications – Service Interruption Report
Resolved - We experienced interruptions in IT communications across several locations due to a wider infrastructure issue. Below is a summary of the impact and recovery times:

E3 (Building 3):

Complete loss of communications from April 28 at 13:06 until April 29 at 00:10. Service has now been fully restored.


Sant Cugat Campus:

Some racks were affected, but overall building communications remained operational.


Madrid Campus:

Communications were interrupted from April 28 at 13:07 until April 28 at 21:36. The service is now fully restored.


We appreciate your patience and understanding as we worked to resolve the issue.

If you need assistance, please contact us via email at cau@esade.edu or by phone at +34 93 567 6699 (ext. 5555).
Apr 28, 13:00 CEST
Apr 27, 2025

No incidents reported.

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