In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 05, 2025 - 14:00 CET
Scheduled - We would like to inform you about a scheduled maintenance affecting the eOffice PeopleSoft system.
The maintenance window is set to begin on Friday, December 5, at 14:00, and is expected to last until Tuesday, December 9, at 08:00.
During this period, the eOffice PeopleSoft system will be unavailable.
If you have any questions or encounter any issues, please do not hesitate to contact us. You can reach us through our IT Support portal, by email at cau@esade.edu, or by phone at +34 93 567 6699 (extension 5555).
Dec 5, 202514:00 - Dec 9, 202508:00 CET
Identified - We are aware of an issue affecting Exchange Online mailboxes.
Some users in Europe may experience errors or failures when trying to access their Exchange Online mailbox using any connection method.
Please note that this is not an Esade system issue; it originates from Microsoft’s Exchange Online service infrastructure.
If you have any questions or experience additional problems, please don’t hesitate to contact us via our IT Support portal, e-mail or Teams (cau@esade.edu), or phone (+34 93 567 6699, ext. 5555).
Dec 05, 2025 - 11:48 CET
Update - To access Kaltura until the issue is resolved, please use the link available in Myesade → Working at Esade → IT Guides → Kaltura.
Dec 05, 2025 - 10:39 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 04, 2025 - 12:52 CET
Investigating - We are currently investigating this issue.
Dec 03, 2025 - 12:46 CET
Starting Tuesday, December 9th at 08:30h, we will begin deploying Academ, a new platform that will replace the following systems: - EPD - Gestió Recerca - Ficha del Profesor
The deployment is expected to last until Friday, December 12th at approximately 14:30h.
During this period, these services will be unavailable. We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions or encounter any issues, please do not hesitate to contact us through our IT Support portal, by email at cau@esade.edu, or by phone at +34 93 567 6699 (extension 5555). Posted on
Dec 05, 2025 - 15:34 CET
Past Incidents
Dec 9, 2025
No incidents reported today.
Dec 8, 2025
No incidents reported.
Dec 7, 2025
No incidents reported.
Dec 6, 2025
No incidents reported.
Dec 5, 2025
Unresolved incidents: eOffice PeopleSoft improvement, Some users may experience errors or failures when accessing their Exchange Online mailbox with any connection method, Kaltura video service is not accessible at the moment.
Resolved -
This incident has been resolved.
Dec 3, 15:13 CET
Identified -
We will provide an update as soon as new information is available or once the integrations have been reactivated.
If you have any questions or experience additional problems, please don’t hesitate to contact us via our IT Support portal, e-mail or Teams (cau@esade.edu), or phone (+34 93 567 6699, ext. 5555).
Nov 28, 15:05 CET
Resolved -
This incident has been resolved.
Nov 28, 10:01 CET
Investigating -
We will provide an update as soon as new information is available or once the integrations have been reactivated.
If you have any questions or experience additional problems, please don’t hesitate to contact us via our IT Support portal, e-mail or Teams (cau@esade.edu), or phone (+34 93 567 6699, ext. 5555).
Nov 26, 12:16 CET
Completed -
The scheduled maintenance has been completed.
Nov 27, 19:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 18:00 CET
Scheduled -
Thursday, November 27th, there will be a scheduled SAP Production R/3 maintenance from 18:00h to 19:00h.
SAP will not be accessible during this time. We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions or encounter any issues, please do not hesitate to contact us. You can reach us through our IT Support portal, by email at cau@esade.edu, or by phone at +34 93 567 6699 (extension 5555).
Nov 26, 11:26 CET