User identification issues at printer card readers
Monitoring - The printer card reader should be functional now on:
Barcelona
E1 - Floor 2 - Hallway
E1 - Floor 3 - Hallway
E2 - Floor 2 - Hallway
E3 - Floor 0 - Corridor

Sant Cugat
E7 Undergraduate - Floor 0 - Library Entrance / Vending machine
E7 Undergraduate - Floor 4, North Tower - Hallway / Stairs
Oct 07, 2026 - 15:35 CEST
Identified - Some users may experience issues when tapping their TUI card on a printer’s card reader, as the system may fail to identify their account.

We are currently investigating the issue and working to resolve it as soon as possible.

If you have any questions or experience any issues, please contact us through our IT Support portal, by email or Teams at cau@esade.edu, or by phone at +34 93 567 6699 (extension 5555).
Sep 16, 2026 - 08:16 CEST

About This Site

Welcome to the Esade status page. Here you will find real-time information about status of our systems

Classrooms & Facilities Operational
Network & Authentication Operational
Webs Operational
Teaching & Learning Platforms Operational
Software & Apps Operational
Academic Management Operational
Admissions, Sales, and Careers Operational
Economics & Human Resources (People) Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 2, 2026

eCampus scheduled maintenance – November 2
Completed - The scheduled maintenance has been completed.
Nov 2, 08:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 07:30 CET
Scheduled - Scheduled maintenance will be carried out on the Esade eCampus platform on Monday, November 2, at 7:30 AM, in order to apply technical updates and service improvements.

During the maintenance window, eCampus will be temporarily unavailable for approximately 45 minutes.

The technical teams will monitor the platform after the maintenance to ensure that the service is operating normally.

We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or encounter any issues after the maintenance, please contact us through the IT Support Portal, by email or Teams at cau@esade.edu, or by phone at +34 93 567 6699, ext. 5555
Oct 30, 08:08 CET

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Purchasing Portal Upgrade
Completed - The scheduled maintenance has been completed.
Oct 28, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 17:00 CET
Scheduled - On Wednesday, October 28, scheduled maintenance will be carried out on the Purchasing Portal Production system from 17:00 to 18:00 due to an antivirus update.

The system will be unavailable during this maintenance window.

If you have any questions or encounter any issues, please do not hesitate to contact us. You can reach us through our IT Support portal, by email or Teams at cau@esade.edu, or by phone at +34 93 567 6699 (extension 5555).
Oct 28, 15:46 CET

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Esade Password Recovery using Legal ID
Resolved - This incident has been resolved.
Oct 26, 12:16 CET
Identified - We've identified that submitting the Legal ID to recover the password in lowercase might prompt to a loop not allowing to continue.

We recommend submitting it in upper case or choosing recovering the password writing the Esade Email, both ways are currently functional.
Oct 14, 19:26 CEST

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Moodle – Scheduled Tasks Service Disruption
Resolved - This incident has been resolved.
Oct 23, 14:28 CEST
Identified - We have detected an issue affecting Moodle's scheduled tasks , including forum email notifications and maintenance tasks.

Our IT team is investigating the issue and working to restore normal service as soon as possible.

We apologize for any inconvenience this may cause.

If you have any questions or experience any issues, please contact us through our IT Support portal, by email or Teams at cau@esade.edu, or by phone at +34 93 567 6699 (extension 5555).
Oct 23, 14:26 CEST
VPN Maintenance, May 23rd
Completed - The scheduled maintenance has been completed.
Oct 23, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 07:30 CEST
Scheduled - Friday, October 23rd, there is going to be a VPN maintenance scheduled from 7:30 am to 8:00 am.

VPN connections will not be available during the maintenance due to a system update.

Sorry for the inconvenience.
Oct 22, 16:33 CEST

Oct 22, 2026

SAP Production R/3 Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 18:00 CEST
Scheduled - Thursday, October 22nd, there will be a scheduled SAP Production (R/3) maintenance from 18:00h to 19:00h due to an antivirus update.

SAP will not be accessible during this time. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or encounter any issues, please do not hesitate to contact us. You can reach us through our IT Support portal, by email at cau@esade.edu, or by phone at +34 93 567 6699 (extension 5555).
Oct 19, 13:07 CEST

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

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